Privacy Policy.

Last updated: November 2025

This Privacy Policy explains how Slow Morocco collects, uses, and protects your personal information when you visit our website or communicate with us. By using this site, you agree to the practices described below.

1. Who We Are

Slow Morocco is a boutique travel operator based in Marrakech, Morocco, offering curated itineraries and bespoke journeys throughout the country.
For the purpose of data protection laws, Slow Morocco is the entity responsible for handling your personal information (“data controller”).

2. Information We Collect

We collect only the information necessary to communicate with you, provide our services, and improve your experience. This may include:

  • Personal details such as your name, email address, and phone number.

  • Booking details such as travel dates, accommodation preferences, or special requests.

  • Technical information such as IP address, browser type, and pages visited (collected automatically through analytics tools).

We do not collect sensitive personal data unless you voluntarily provide it (for example, dietary or medical requirements relevant to your trip).

3. How We Use Your Information

We use your data to:

  • Respond to your enquiries and prepare tailored travel proposals.

  • Confirm and manage bookings and payments.

  • Communicate updates or changes to your itinerary.

  • Maintain legal and accounting records as required by Moroccan law.

  • Improve our website, communications, and customer experience.

We do not use your data for unsolicited marketing and do not sell or rent your information to third parties.

4. Sharing Information

We share your data only when necessary to deliver your requested services — for instance, with trusted local partners such as hotels, guides, and transport providers.
Each partner is carefully selected and bound by confidentiality obligations.

We may also share information when required by law, regulation, or court order.

5. Data Storage and Security

All data is stored securely on encrypted servers or reputable cloud platforms that comply with international data protection standards.
We take reasonable precautions to protect your personal information from loss, misuse, or unauthorized access.

If a data breach ever occurs, you will be notified promptly in accordance with legal requirements.

6. Cookies and Analytics

Our website uses cookies and analytics tools to understand visitor behaviour and improve navigation. Cookies do not collect personally identifiable information unless you choose to provide it.
You can disable cookies at any time through your browser settings, though this may affect site functionality.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you.

  • Request corrections or deletion of your information.

  • Withdraw consent for marketing or communication at any time.

  • Lodge a complaint with the appropriate data protection authority if you believe your rights have been violated.

To exercise these rights, contact us directly at hello@slowmorocco.com.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined above or as required by law (for example, tax or accounting obligations).

9. International Transfers

If you are located outside Morocco, please note that your information may be transferred to and processed in Morocco, where data protection laws may differ from those of your country.
By providing your information, you consent to this transfer under the safeguards described above.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect new regulations or business practices. The latest version will always be available on this page, with the date of revision clearly indicated.

11. Contact

For any privacy-related questions or requests, please contact:
Slow Morocco
Email: [hello@slowmorocco.com]
Marrakech, Morocco